Privacy Policy

Planet Earth Garden Supply Inc. respects your privacy and treats personal information associated with our customers and their transactions as confidential. This Privacy Policy explains how we collect, use, protect, and disclose information when you visit PlanetEarthGardenSupply.com, create an account, place an order, communicate with us, or use our services.

Information We Collect

We may collect information that you voluntarily provide, including:

Name
Company name
Billing address
Shipping address
Email address
Telephone number
Account information
Order and transaction details
Communications sent to our team
Other information needed to process or support your order

We collect and use personal information for legitimate business purposes, including:

Processing payments
Billing and shipping orders
Providing order confirmations and status updates
Responding to questions or customer-service requests
Resolving order, payment, delivery, or account problems
Maintaining customer accounts
Preventing fraud and unauthorized transactions
Complying with applicable legal obligations
Sending communications when you have requested or consented to them

How We Protect Your Information

PlanetEarthGardenSupply.com uses Secure Sockets Layer technology, commonly called SSL or TLS, to encrypt information transmitted between your browser and our website. A valid digital certificate helps authenticate the website and establish an encrypted connection.

Although we use reasonable administrative, technical, and physical safeguards, no website, electronic transmission, or storage system can be guaranteed to be completely secure.

Payment Processing

Credit-card payments are processed by third-party payment-service providers. These providers receive and process payment information as necessary to authorize transactions, prevent fraud, and complete purchases.

Planet Earth Garden Supply Inc. does not control the independent privacy and security practices of every payment provider. Payment information is subject to the applicable provider’s terms, security procedures, and privacy policy.

When Information May Be Disclosed

Planet Earth Garden Supply Inc. does not sell or rent customers’ personal information.

We may disclose limited information when reasonably necessary to:

Process payments
Fulfill and ship orders
Provide requested products or services
Operate and support the website
Prevent fraud or protect account security
Comply with a law, regulation, subpoena, court order, or lawful government request
Protect the rights, safety, property, or legal interests of Planet Earth Garden Supply Inc., our customers, or others
Complete a business transfer, merger, acquisition, financing, or sale of assets, subject to applicable law
Carry out another purpose with your consent

Service providers are authorized to receive only the information reasonably necessary to perform their assigned services and are expected to handle that information appropriately.

Transactional Communications

We may contact you using the email address or telephone number you provide when necessary to:

Confirm or process an order
Provide shipping or delivery information
Address a payment issue
Request information needed to complete a transaction
Respond to a question
Resolve an account or customer-service matter
Provide other information related to your business with us

Transactional communications are separate from optional promotional communications.

SMS Disclosure

By providing your mobile telephone number and affirmatively agreeing to receive text messages, you consent to receive calls and SMS messages from Planet Earth Garden Supply Inc. concerning your account, orders, requested services, or other authorized communications.

Message frequency may vary.
Message and data rates may apply.
Reply STOP to opt out of future SMS messages.
Reply HELP for assistance or additional information.
Consent to receive promotional text messages is not a condition of purchasing goods or services.
Opting out of promotional messages will not prevent necessary nonmarketing communications when otherwise permitted by law.

Your use of our services is also subject to the applicable Planet Earth Garden Supply Inc. Terms of Use and this Privacy Policy.

Third-Party Links

PlanetEarthGardenSupply.com may contain links to websites operated by third parties. Planet Earth Garden Supply Inc. does not control and is not responsible for those websites’ content, security, data collection, or privacy practices.

A link from our website does not guarantee that a third-party website follows the same privacy or security standards. Review the privacy policy and terms of each third-party website before providing personal information.

If you believe a website linked from PlanetEarthGardenSupply.com is unsafe, misleading, or misusing personal information, please notify us. We will review the concern and may remove the link when appropriate.

Accessing or Updating Your Information

Customers may review or update certain account information through the My Account section of PlanetEarthGardenSupply.com.

You may also request assistance by emailing Sales@PlanetEarthGardenSupply.com. We may need to verify your identity before processing a request to access, correct, or update personal information.

Children’s Privacy

PlanetEarthGardenSupply.com is intended for business and general consumer use and is not directed to children under 13. We do not knowingly collect personal information directly from children under 13. If you believe a child has provided personal information through the website, please contact us so the matter can be reviewed.

Changes to This Privacy Policy

Planet Earth Garden Supply Inc. may update this Privacy Policy to reflect changes in our services, business practices, technology, or legal obligations. Any revised policy should display an updated effective date when published.

Continued use of PlanetEarthGardenSupply.com after an updated policy is posted constitutes acknowledgment of the revised policy to the extent permitted by law.

Contact Us

If you have questions or concerns about this Privacy Policy or the handling of your personal information, contact:

Planet Earth Garden Supply Inc.
Website: PlanetEarthGardenSupply.com
Telephone: 805-560-0000
Email: Sales@PlanetEarthGardenSupply.com

Effective Date: August 23, 2026